We highly value an optimal and transparent user experience on our platform. In this document, we explain in detail how and why we use technologies such as cookies to keep your visits to our services smooth, secure, and relevant.
What are cookies?
Cookies are small text files placed by a browser on your computer, tablet, or smartphone when you visit a digital platform. These files enable the system to recognize your device and store certain information about your interactions. This means you don't have to reconfigure your preferences with every visit, and we can guarantee the stability of our services.
What types of cookies do we use?
Our platform uses various categories of cookies for different operational reasons. These can be divided into the following groups:
Strictly necessary cookies
These cookies are essential for the fundamental operation of the platform. Without these technologies, you cannot log in, complete transactions, or navigate securely through the various sections. Because they are necessary for basic functionality, they cannot be disabled in our systems.
Performance and analytics cookies
To continuously improve our services, we collect anonymous data about how visitors use our platform. These cookies measure, for example, loading times, pages visited, and any error messages. This information helps us optimize the infrastructure and resolve navigation bottlenecks.
Functional cookies
Functional cookies allow us to remember your personal choices. This includes your language preference or regional settings. This ensures a more personalized and efficient experience, as you do not have to configure the same settings every time.
Advertising and targeting cookies
Where relevant, we use these cookies to show promotions and content that match your interests. They prevent you from repeatedly seeing the same advertisements and help us measure the effectiveness of any marketing campaigns. These are only placed when you explicitly give your consent.
Manage cookie preferences
You always retain control over which cookies you wish to accept. On your first visit, you will be asked to indicate your preferences via our consent banner. Additionally, you can adjust your internet browser settings to automatically block or delete cookies in the future. Consult your specific browser's help function for step-by-step instructions. Please note that refusing certain cookies may limit the functionality of the platform.
Third-party cookies
During the use of our services, cookies may also be placed by trusted external service providers, such as analytical software or fraud prevention systems. We ensure that these third parties comply with strict data processing guidelines, although their own privacy policies apply to the information they collect.
Changes to this policy
Technological developments and legal changes may lead us to update this policy periodically. When significant changes occur in the way we use cookies, we will publish the revised version with an updated date. We recommend that you consult this document regularly.